Privacy Policy

1. Introduction

GetClipFox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform and services (the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account
• Subscribe to our service
• Contact us for support
• Participate in surveys or feedback

This information may include:

• Name and email address
• Payment information (processed securely by third-party providers)
• Profile information and preferences
• Communication history with our support team

Usage Data

We automatically collect certain information about how you use our Service:

• Scripts, prompts, and project content you create
• Generated scenes, images, voiceovers, and rendered videos
• Analytics and usage patterns
• Device information and technical data
• Log data (IP address, browser type, pages visited)

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our Service: Generate your videos, process renders, and personalize your experience
• Account management: Create and manage your account, process payments, and provide customer support
• Communication: Send you service updates, security alerts, and respond to your inquiries
• Analytics and insights: Generate usage insights and recommendations tailored to how you use the Service
• Security: Monitor for suspicious activity and prevent fraud
• Legal compliance: Comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy.

We may share your information with:

• Service Providers: Third-party companies that help us operate our Service (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users

Aggregated Data

We may share aggregated, non-personally identifiable information for research, analytics, or marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide you with our Service and for legitimate business purposes such as:

• Maintaining your account and providing ongoing service
• Complying with legal obligations
• Resolving disputes and enforcing agreements
• Improving our Service and user experience

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may integrate with third-party services (such as payment processors, analytics providers, or cloud storage). These third parties have their own privacy policies, and we are not responsible for their practices.

We recommend reviewing the privacy policies of any third-party services you use in connection with our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certified frameworks like Privacy Shield successors

11. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification for material changes

Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.